Privacy Policy – bet636 Pakistan

1 Introduction

bet636 takes the privacy of its players seriously. This Privacy Policy explains in plain language what personal information the bet636 platform collects from registered users and visitors, how that information is processed, and what rights you have in relation to your data.

This policy applies to all users who access the bet636 website or mobile application from Pakistan or anywhere else. It covers data collected during registration, when you make a deposit or withdrawal in PKR, when you place bets or play casino and slot games, and when you contact the support team for assistance.

If you have any questions about anything in this policy that are not answered here, the bet636 support team is available to help. Contact details are provided at the end of this document.

2 Information We Collect

bet636 collects personal information in two main ways — information you provide to us directly, and information we collect automatically as you use the platform.

Information you provide directly:

• Full name, date of birth, and gender (collected at registration)
• Email address and mobile number
• Residential address in Pakistan
• Payment method details — such as your JazzCash or Easypaisa account number, bank account details, or card information — used for PKR deposits and withdrawals
• Identity verification documents such as CNIC, passport, or utility bill, where requested for account verification
• Communications you send to the support team via chat, email, or any other channel

Information collected automatically:

• IP address and approximate location data
• Device type, operating system, and browser version
• Pages visited on the bet636 platform and time spent on each
• Betting and gaming activity — including bets placed, games played, deposits made, and withdrawals requested
• Session data and login timestamps
• Cookie and tracking data as described in Section 7 of this policy

3 How We Use Your Data

The personal information we hold about you is used for the following purposes:

4 Legal Basis for Processing

bet636 processes your personal data on the following grounds:

• Contractual necessity: Processing your data is required to fulfil the agreement between you and bet636 — for example, to operate your account and process your PKR transactions.
• Legitimate interests: bet636 has a legitimate interest in maintaining platform security, preventing fraud, and improving the service for all players.
• Legal obligation: Some data processing is required to comply with applicable obligations, such as anti-money laundering checks and identity verification requirements.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so on the basis of your consent, which you can withdraw at any time.

5 Sharing Your Information

bet636 does not sell your personal data. We may share your information with third parties only in the following circumstances:

• Payment processors: Your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or your bank — solely to process your deposit or withdrawal in PKR.
• Identity verification partners: When account verification is required, your identity documents may be processed by a trusted third-party verification service acting on our behalf.
• Game providers: Third-party game developers whose slots, live casino, or other games are hosted on the bet636 platform may receive anonymised technical data necessary to deliver their games correctly.
• Technology and infrastructure providers: Service providers who host, maintain, and support the bet636 platform may have limited access to data as part of their contracted role — they are bound by confidentiality obligations and are not permitted to use your data for their own purposes.
• Legal and regulatory requirements: If we are required by applicable rules or a lawful authority to disclose your information, we will do so. Where permitted, we will notify you of such a disclosure.

6 Payment Data

When you make a deposit or request a withdrawal on bet636 in PKR, your payment details are handled with the highest level of care. The following applies to all payment data:

• Card numbers and mobile wallet credentials are never stored in plain text on bet636 systems.
• Payment data is transmitted via encrypted connections to our payment processing partners.
• bet636 retains a record of transaction amounts, dates, and methods for account management and security purposes — but not full payment instrument details beyond what is necessary.
• All supported payment methods — including JazzCash, Easypaisa, Raast, bank transfer, and debit/credit cards — are processed through secure channels.

7 Cookies & Tracking

bet636 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Here is a straightforward breakdown of the cookies we use:

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect your ability to use the bet636 platform normally.

8 Data Retention

bet636 retains your personal data for as long as your account is active and for a reasonable period thereafter. Specifically:

• Account and registration data is retained for the duration your bet636 account remains open, and for a period after closure to comply with any applicable record-keeping obligations.
• Transaction records, including PKR deposit and withdrawal history, are retained as required for financial record-keeping purposes.
• Communication records — such as support chat logs or emails — are retained to maintain a complete account history and resolve any disputes that may arise.
• Where you have requested account closure, your data will be deleted or anonymised after the applicable retention period, unless we are required to retain it for a specific reason.

9 Your Rights

As a bet636 player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of all personal data that bet636 holds about you.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request deletion of your personal data, subject to any applicable retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being investigated.
• Right to data portability: You can request your personal data in a structured, commonly used format for your own records.
• Right to withdraw consent: Where processing is based on your consent — such as marketing emails or non-essential cookies — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the bet636 support team. We will acknowledge your request promptly and work to resolve it as quickly as possible.

10 Children's Privacy

bet636 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. Registration is only permitted for adults aged 18 and above.

If we discover or are informed that a minor has registered an account or provided personal data to bet636, we will close the account immediately and delete all associated data without delay.

Parents and guardians are responsible for supervising minors' internet activity and ensuring they do not access or register on the bet636 platform.

11 Security Measures

bet636 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• All data transmitted between your device and the bet636 platform is encrypted using industry-standard SSL/TLS protocols.
• Personal and payment data stored on our systems is encrypted at rest.
• Access to player data within the bet636 team is role-restricted — only staff with a genuine operational need can view specific categories of player information.
• Our systems are monitored for unusual activity and potential security threats on an ongoing basis.
• Regular security reviews and updates are carried out to address emerging risks.

While bet636 makes every reasonable effort to protect your data, no internet-based platform can guarantee 100% security. We encourage you to also take steps to protect yourself — such as using a strong, unique password for your bet636 account and logging out after each session.

12 Third-Party Links

The bet636 platform may contain references or links to third-party services — such as game providers or payment processors. This Privacy Policy applies only to the bet636 platform itself and does not cover the privacy practices of any third-party services you may access from it.

We recommend reviewing the privacy policies of any third-party services you interact with, as bet636 has no control over how those services collect or use your data.

13 Policy Updates

bet636 may update this Privacy Policy from time to time to reflect changes to the platform, the services we offer, or applicable data protection standards. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform message.

We encourage you to check this page periodically to stay informed. Continued use of the bet636 platform after any update constitutes your acknowledgement of the revised Privacy Policy.

14 Contact Us

If you have any questions, concerns, or requests relating to your privacy or the data bet636 holds about you, please get in touch with our support team:

• Email: [email protected] (plain text display — not a clickable link)
• Live Chat: Available 24/7 directly within your bet636 account dashboard
• FAQ: Visit our FAQ page for answers to common questions about accounts, data, deposits, and more

We aim to respond to all privacy-related requests within a reasonable timeframe. For account security concerns, please contact us immediately and your account will be secured while the matter is reviewed.

For more information about responsible gaming tools available on bet636, including deposit limits and self-exclusion, visit our Responsible Gaming page.